FAQ

Questions	Answers
How long is the OkayID processing time?	About 2 seconds to 4 seconds depending on the image file size/image resolution
What is the purpose of MRZ checks in passport?	The purpose of MRZ in the passport is to represent each individual's personal details sufficiently. Most travel passports worldwide are standardized by the ICAO Document 9303 (endorsed by the International Organization for Standardization and the International Electrotechnical Commission as ISO/IEC 7501-1) and have a special machine-readable zone (MRZ). Therefore, by extracting the MRZ region of the name, it is sufficient to identify the individual.
In the OkayID documentation, what is the value we should pass in for "apiKey":"API_KEY" ?	The value for API_Key is a unique License Key that we will provide to you, so just have to replace the "API_KEY" to the license key we provide to you.
In OCR API, while the non-passport send in front and back, does passport only send in front photo?	For non passport, we can choose to send front and back or just front of the ID document. while passport only requires front of the passport.
The Old MyKad and MyKad, "Sex" is having two different field type. What is the difference of this two and which one we should refer to? Eg: wFieldType = 12, FieldType = 71172108. wFieldType = 12, FieldType = 12."	The fieldtype of 71172108 is actually the BM language of the gender, which is "PEREMPUAN" compared to the fieldtype 12 which is the Female in English. The "wFieldType" is the one you should be referring.
What is the format/code of OkayID nationality returning?	"State Code is using ISO_3166-1 (Alpha-3 code ) https://en.wikipedia.org/wiki/ISO_3166-1 Nationality that being returned will follow the field from ID document."
What is the functionalities of the OkayID API?	OkayID supports OCR extractions, enable document type detections, as well as providing functions such as cropping the selfie image in the ID cards, as well as cropping the ID card.
What are the supported IDs?	There are total of 10 main countries' ID cards that are mainly supported from our side. For the support of other countries, please email [email protected].
What information can be extracted for each supported IDs?	The most important information that can be extracted are ID number, DoB, Gender, Name, Address, Issue State Code, Place of Birth, Expiry Date, Date of Issues and more. Different ID cards has different kind of extracted information. Please download the PDF to know what information can be extracted (depending on ID types).