Error Lists

This page shows a list of Error Messages and Descriptions from our OkayID.

General

Error Message	Descriptions
API_KEY_EXPIRED	Error in processing
MAX_API_CALL_EXCEEDED	Maximum API call hit
INVALID_API_KEY	Missing/Wrong apiKey

OCR

Error Message	Descriptions
Error in status	Missing base64ImageString
null	Invalid image
Request size exceed 5MB	Image file size exceed 5MB
Error in processing	No parameter is sent
UNRECOGNIZED_IMAGE	Image cannot be recognized
FieldVisual: 88888801????	Missing ID number

Get Document Type

Error Message	Descriptions
Error in processing	No parameter is sent
"document_type": null	Missing base64ImageString/Invalid image

Sample Response

Invalid JourneyID/ Empty JourneyID/ Data purged

{
    "status": "error",
    "messageCode": null,
    "message": "INVALID_JOURNEY_ID",
    "scorecardResult": null
}

Account expired

{
    "status": "error",
    "message": "ERROR_IDV_EXPIRED"
}

Image not recognized by the system

{
    "status": "error",
    "message": "UNRECOGNIZED_IMAGE"
}