# Error Lists

### General

| Error Message            | Descriptions         |
| ------------------------ | -------------------- |
| API\_KEY\_EXPIRED        | Error in processing  |
| MAX\_API\_CALL\_EXCEEDED | Maximum API call hit |
| INVALID\_API\_KEY        | Missing/Wrong apiKey |

### OCR

| Error Message             | Descriptions               |
| ------------------------- | -------------------------- |
| Error in status           | Missing base64ImageString  |
| null                      | Invalid image              |
| Request size exceed 5MB   | Image file size exceed 5MB |
| Error in processing       | No parameter is sent       |
| UNRECOGNIZED\_IMAGE       | Image cannot be recognized |
| FieldVisual: 88888801???? | Missing ID number          |

### Get Document Type

| Error Message          | Descriptions                            |
| ---------------------- | --------------------------------------- |
| Error in processing    | No parameter is sent                    |
| "document\_type": null | Missing base64ImageString/Invalid image |

### Sample Response

{% code title="Invalid JourneyID/ Empty JourneyID/ Data purged" %}

```
{
    "status": "error",
    "messageCode": null,
    "message": "INVALID_JOURNEY_ID",
    "scorecardResult": null
}
```

{% endcode %}

{% code title="Account expired" %}

```
{
    "status": "error",
    "message": "ERROR_IDV_EXPIRED"
}
```

{% endcode %}

{% code title="Image not recognized by the system" %}

```
{
    "status": "error",
    "message": "UNRECOGNIZED_IMAGE"
}
```

{% endcode %}